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Under consideration
2
Next Gen Reports
#Improvement 👍
#Reports 📊
6
Live Chat for Mailboxes
8
Automatic Incoming Conversation Rules
0
Webex Integration
#New Feature ⚙️
#Integrations 🔗
4
Add BCC Field to Conversations
#Improvement 👍
5
SMS as Mailbox Source
#Improvement 👍
#New Feature ⚙️
6
Add Reference Number as a Variable in Email Signatures
#New Feature ⚙️
10
Kanban view for MAILBOXES
#New Feature ⚙️
4
WooCommerce Integration
#New Feature ⚙️
#Integrations 🔗
12
Role to limit access to specific tasks or conversations
#Improvement 👍
Planned
4
Bulk Edit from All Tasks & All Conversations
#Improvement 👍
16
Page Auto-refreshes
#Improvement 👍
12
SMTP Integration
#Integrations 🔗
12
Edit Directly from Lists
#Improvement 👍
9
Add Customer Filter to Mailboxes & Conversations Views
#Improvement 👍
6
Recall previously used email addresses
#Improvement 👍
#New Feature ⚙️
59
CNAME
#Improvement 👍
21
Add DoneDone Triggers to Pabbly Connect
#Integrations 🔗
51
Webhooks
#Improvement 👍
#Integrations 🔗
15
Comment / History Reactions
#Improvement 👍
#Styling 🎨
In Development
40
Native Mobile - ios & android
#Improvement 👍
27
Move tasks & convos between projects & mailboxes with different workflows
#Improvement 👍
31
Conversation Merge
#Improvement 👍
17
Team Member Collision Detection in Mailbox Conversations
#Improvement 👍
7
Add Save Replies When Starting A New Conversation
Shipped
6
Separate autoreponders during office hours and outside of office hours.
#Improvement 👍
15
Create 'First Name' Variable for Saved Replies and Auto-Responses
#Improvement 👍
21
Autoresponder only when ticket initiated
#Improvement 👍
3
Encourage Status Updates When Commenting & Replying
#Improvement 👍
#Styling 🎨
30
Mark Mailbox Conversation as Spam
#Improvement 👍
#Misc 🤷
25
Include Email Reply History in Mailbox Customer Emails
#Improvement 👍
#Styling 🎨
6
Change Workflows on Existing Projects and Mailboxes
#Improvement 👍
23
Kanban View
#Improvement 👍
#Styling 🎨
Unlikely to build