Workflow Automations are now live!

You can now automate what happens when a task or conversation moves into a specific status by:

Automatically setting a due date after a status change

Automatically adding one or more Checklist Templates to help standardize your team's process

For example:

Move a conversation to Open and automatically set a due date 2 days later.

Move it to Pending and attach your "Support Checklist."

Add different checklists based on each stage of your workflow to ensure nothing gets missed.

It's a simple way to reduce repetitive work and keep every task or conversation following the same process.

-Thanks for being part of the DoneDone community! 🙏

Tags are now included when exporting tasks and conversations to CSV.

This update came directly from a customer request. Thanks for the feedback!

A few customers asked for the ability to reorder checklist items when building templates.

Good news: It's live!

You can now drag and sort checklist items to get them in the exact order you want before saving your template.

Thanks for the feedback!

Keep your board focused.

You can now collapse Kanban columns in DoneDone to reduce clutter and stay focused on the work that matters most. Hide completed, low-priority, or less active stages with a single click and expand them again whenever you need them.

A cleaner board means less scrolling and faster task management. 🚀

-Thanks for being part of the DoneDone community! 🙏

We've reduced the noise in task and conversation activity feeds.

What's changed?

• Actions are now hidden by default.
• The Comments tab shows only comments.
• Select All to view status changes, assignments, and other activity.

This makes it easier to focus on the conversation while still keeping the full history available when you need it.

You now have more control over your boards!

Kanban views can now be sorted by:

• Updated
• Updated Last
• Created
• Created Last
• Due Date
• Title
• Assignee
• Priority
• Custom fields

Whether you're working on client work, support requests, or internal projects, you can organize your board the way your team actually works.

Available now in Kanban view.🚀

You’ll now see a dedicated section listing all users with active tasks or conversations assigned to them, along with their counts.

Try it out today.

-Thanks for being part of the DoneDone community.🙏 This feature was requested by Sourcepoint!

Introducing Mailbox Kanban View, a visual way to organize and track your emails as they move from request to resolution.

With Kanban view, you can:

• See every request at a glance across stages
• Drag and drop emails to update status instantly
• Prioritize work faster with a clear visual workflow
• Keep your team aligned on what’s in progress, waiting, or done

Try it out in your Mailbox today.

-Thanks for being part of the DoneDone community! 🙏

We’ve made a couple of small improvements to scheduled tasks:

• Added a quick button to create a scheduled task faster
• Added watchers to scheduled tasks so more people can stay in the loop

-Thanks for being part of the DoneDone community! 🙏

Securely sign in using your Microsoft account, making it easier than ever to get to work without remembering another password.

On the login screen, just click “Sign in with Microsoft” and you’re in.

Whether you're managing tasks, supporting customers, or collaborating with your team, we’re committed to making your experience smoother and more secure.

-Thanks for being part of the DoneDone community! 🙏