For direct mailbox connections, you can now control exactly which emails are allowed into DoneDone.

What’s new:

• Block List: Anything matching a blocked email, domain, or filter is always ignored.
• Allow List: When enabled, only emails matching your allowed filters will come through.

For example, you could connect it@yourcompany.com and only allow emails from yourcompany.com. Your team can submit IT requests by email, while messages from outside the company are automatically ignored.

-Thanks for being part of the DoneDone community! 🙏

You can now add Custom Fields to DoneDone to capture the information that matters most to your team! Whether you need to track customer details, estimates, costs, dates, priorities, or other project-specific information, Custom Fields give you more flexibility to organize your work.

Custom Fields support:

Text

• Any text
• Email
• Phone
• URL

Number

• Standard numbers
• Currency
• Percentage
• Unformatted numbers
• Custom labels like lbs, hrs, miles, and more

Date

Checkbox

Dropdown

Add the fields you need, keep important details attached to your work, and make DoneDone fit your team's workflow even better.

-Thanks for being part of the DoneDone community! 🙏

You can now generate unique email addresses for any DoneDone project. Send or auto-forward an email to the address, and DoneDone will automatically create a new task in that project.

You can also set default status, priority, assignee, and tags so incoming tasks are organized from the start. Perfect for turning work orders, internal requests, automated alerts, and other incoming emails into trackable work, without creating tasks manually.

👉 Check out the help doc for setup instructions and more info: https://donedone.com/help-docs/setting-up-email-addresses-for-projects/

-Thanks for being part of the DoneDone community! 🙏

Status Based Due Dates are now live!

You can now automate what happens when a task or conversation moves into a specific status by:

Automatically setting a due date after a status change

Automatically adding one or more Checklist Templates to help standardize your team's process

For example:

Move a conversation to Open and automatically set a due date 2 days later.

Move it to Pending and attach your "Support Checklist."

Add different checklists based on each stage of your workflow to ensure nothing gets missed.

It's a simple way to reduce repetitive work and keep every task or conversation following the same process.

-Thanks for being part of the DoneDone community! 🙏

Tags are now included when exporting tasks and conversations to CSV.

This update came directly from a customer request. Thanks for the feedback!

A few customers asked for the ability to reorder checklist items when building templates.

Good news: It's live!

You can now drag and sort checklist items to get them in the exact order you want before saving your template.

Thanks for the feedback!

Keep your board focused.

You can now collapse Kanban columns in DoneDone to reduce clutter and stay focused on the work that matters most. Hide completed, low-priority, or less active stages with a single click and expand them again whenever you need them.

A cleaner board means less scrolling and faster task management. 🚀

-Thanks for being part of the DoneDone community! 🙏

We've reduced the noise in task and conversation activity feeds.

What's changed?

• Actions are now hidden by default.
• The Comments tab shows only comments.
• Select All to view status changes, assignments, and other activity.

This makes it easier to focus on the conversation while still keeping the full history available when you need it.

You now have more control over your boards!

Kanban views can now be sorted by:

• Updated
• Updated Last
• Created
• Created Last
• Due Date
• Title
• Assignee
• Priority
• Custom fields

Whether you're working on client work, support requests, or internal projects, you can organize your board the way your team actually works.

Available now in Kanban view.🚀

You’ll now see a dedicated section listing all users with active tasks or conversations assigned to them, along with their counts.

Try it out today.

-Thanks for being part of the DoneDone community.🙏 This feature was requested by Sourcepoint!