We've made a few improvements to Scheduled Tasks, making it easier to view, edit, and manage recurring work in DoneDone.

What's New?

New List View: See all your scheduled tasks in one simple, organized list.

More Flexible Scheduling: Edit scheduled dates and individual occurrences, similar to how you manage recurring events in Google Calendar.

Better Delete Options: Choose whether to delete This event, This and following events, or All events.

Linked Tasks: Tasks created from a schedule now include a direct link back to the Scheduled Task that created them.

These updates give you more control over recurring work without having to recreate schedules or search for where tasks came from.

-Thanks for being part of the DoneDone community! 🙏

Add Checklists Faster

When adding a new checklist, a popup now opens where you can quickly type or paste in your checklist items. This makes it easier to build checklists without adding each item individually.

Replies Keep Their Formatting

Replies in DoneDone now preserve their original formatting, including bold text, italics, bullet points, and numbered lists.

This makes longer or more detailed replies easier to read and follow.

These are small changes designed to make everyday work in DoneDone a little smoother.

-Thanks for being part of the DoneDone community! 🙏

You can now use the same email connection across multiple DoneDone Mailboxes, giving your team more flexibility in how incoming requests are organized.

Instead of connecting a separate email account for every Mailbox, you can reuse an existing connection and control where incoming messages go.

What's New?

• Reuse existing connections: Connect an email account once and share it across multiple Mailboxes without using additional email connection slots.
• Mailbox Priority: When multiple Mailboxes share a connection, incoming emails go to the first Mailbox whose filters accept them. Simply drag and drop to change the priority order.
• New "Sent to" filters: Allow and block lists now support filtering by recipient email address, making it easier to separate requests sent to different email aliases.
• Keep conversations together: Replies automatically return to the Mailbox where the original conversation lives.

Getting Started

When setting up a new Mailbox, choose Use an Existing Connection and select an email account you've already connected.

From there, configure your filters and Mailbox Priority to control where incoming emails are delivered.

-Thanks for being part of the DoneDone community! 🙏

For direct mailbox connections, you can now control exactly which emails are allowed into DoneDone.

What’s new:

• Block List: Anything matching a blocked email, domain, or filter is always ignored.
• Allow List: When enabled, only emails matching your allowed filters will come through.

For example, you could connect it@yourcompany.com and only allow emails from yourcompany.com. Your team can submit IT requests by email, while messages from outside the company are automatically ignored.

-Thanks for being part of the DoneDone community! 🙏

You can now add Custom Fields to DoneDone to capture the information that matters most to your team! Whether you need to track customer details, estimates, costs, dates, priorities, or other project-specific information, Custom Fields give you more flexibility to organize your work.

Custom Fields support:

Text

• Any text
• Email
• Phone
• URL

Number

• Standard numbers
• Currency
• Percentage
• Unformatted numbers
• Custom labels like lbs, hrs, miles, and more

Date

Checkbox

Dropdown

Add the fields you need, keep important details attached to your work, and make DoneDone fit your team's workflow even better.

-Thanks for being part of the DoneDone community! 🙏

You can now generate unique email addresses for any DoneDone project. Send or auto-forward an email to the address, and DoneDone will automatically create a new task in that project.

You can also set default status, priority, assignee, and tags so incoming tasks are organized from the start. Perfect for turning work orders, internal requests, automated alerts, and other incoming emails into trackable work, without creating tasks manually.

👉 Check out the help doc for setup instructions and more info: https://donedone.com/help-docs/setting-up-email-addresses-for-projects/

-Thanks for being part of the DoneDone community! 🙏

Status Based Due Dates are now live!

You can now automate what happens when a task or conversation moves into a specific status by:

Automatically setting a due date after a status change

Automatically adding one or more Checklist Templates to help standardize your team's process

For example:

Move a conversation to Open and automatically set a due date 2 days later.

Move it to Pending and attach your "Support Checklist."

Add different checklists based on each stage of your workflow to ensure nothing gets missed.

It's a simple way to reduce repetitive work and keep every task or conversation following the same process.

-Thanks for being part of the DoneDone community! 🙏

Tags are now included when exporting tasks and conversations to CSV.

This update came directly from a customer request. Thanks for the feedback!

A few customers asked for the ability to reorder checklist items when building templates.

Good news: It's live!

You can now drag and sort checklist items to get them in the exact order you want before saving your template.

Thanks for the feedback!

Keep your board focused.

You can now collapse Kanban columns in DoneDone to reduce clutter and stay focused on the work that matters most. Hide completed, low-priority, or less active stages with a single click and expand them again whenever you need them.

A cleaner board means less scrolling and faster task management. 🚀

-Thanks for being part of the DoneDone community! 🙏