Announcements

New updates and improvements to DoneDone

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Auto-Refresh, Change Customer Name, and Filter by Ticket Number 🚀

Improvement
Announcement

We're happy to announce that we've released three new updates: auto-refreshing, customer name editing, and filtering by ticket number.

First, DoneDone will now auto-refresh so you'll never have to refresh your browser again. This means that any new tasks or conversations will automatically update in the app.

21

Page Auto-refreshes

Currently lists and detail pages only refresh when clicking to another page. I'd like lists and detail pages to automatically refresh when an update is made instead.

Michael Sanders
Shipped

1

Second, Admins and Owners can now update a customer's name directly from their customer conversations.

28

Edit customer name

Can we edit the customer name instead of just the email address from the ticket view?

Ryan M
Shipped

2

Finally, you can now filter by ticket # in addition to its title from any ticket list. We hope you enjoy these updates!

1

Search by ticket # in the "Filter by title..." input box

Currently, you can search by #XXX in the global search but not in the "Filter by title..." option in the mailbox/project or task/conversation lists. You should be able to.

Ka Wai Cheung
Shipped

1

 

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